If you cannot attend a booked appointment please cancel as far in advance as possible. It allows someone else to use the appointment slot. Please be punctual. If you are late we may not be able to see you that day as it is unfair to patients who have been on time and won’t be able to give your medical concern the time it deserves.
Violent & Abusive Behaviour
We operate a zero tolerance policy on racist behaviour and language, physical or verbal abuse, criminal damage, theft or fraud.
Wheelchair access is available.
If you wish to see your records, please make a request to the Team Administrator or Senior receptionist in writing.
All records held by the practice are subject to the provisions made by the following acts:
- DATA PROTECTION ACT 1988
- HEALTH RECORDS ACT 1990
- FREEDOM OF INFORMATION ACT 2000
suggestions or Complaints
All members of our Primary Health Care Team are keen to provide the best possible care. Any comments, suggestions or complaints are welcome. Please feel free to discuss these with the practice manager, so we can resolve the matter as speedily as possible.